The Zoom client encountered an error while processing the request.
A general error type
10002
Validation error, please check API parameters.
Like wrong format in parameters of js request
10003
Configuration was denied, please check that the application has the Zoom App SDK feature enabled.[Error from web: xxxx]
10004
Authorization not found, please call zoomSdk.config to authorize the use of APIs before calling them.
10005
NoAuthorization expired or invalid, please call zoomSdk.config to renew.[Error from web: xxxx]
10006
The Zoom client failed to send a request to the server.
10007
API can only be called when the Zoom app is running in a meeting.
Some Jssdks only can access on meeting
10008
API does not exist.
10009
API hasn't passed marketplace verification.[Error from web: xxxx]
10010
Failed to determine download path for virtual image.
Occur when fail to get the default download path for virtual background or foreground
10011
Failed to download virtual background.
Occur when fail to download the resource by file server
10012
Failed to set or remove the virtual background.
Occur when fail to update the virtual background images
10013
Request to get supported APIs list failed.[Error from web: xxxx]
for API: getSupportedJsApis
10014
Downloading the background has been timeout, maybe the resource of the background is too large!
for API: setVirtualBackground, download virtual background file
10015
Request to open URL failed, please make sure the domain has been whitelisted by the Zoom App.[Error from web: xxxx]
for API: openUrl
10016
Maximum concurrent API calls has been reached.
Currently the max un-finished JS call in client side is 1000, if exceeded, the client will return this error for next API call.
10017
This API call has been denied by user.
10018
Failed to share the app.
for API: shareApp
10019
No such camera
set a non-exist camera
10020
Video is not turned on.
10021
You do not have privilege to start cloud recording.
for API: cloudRecording
10022
Invalid cloud recording action.
for API: cloudRecording
10023
Screen share is disabled in this meeting.
for API: shareApp
10024
Screen share has started in this meeting.
for API: shareApp
10025
Screen share did not start in this meeting.
for API: shareApp
10026
Failed to send the app invitation.
for API: sendAppInvitation
10027
You do not have privilege to send app invitation!
for API: sendAppInvitation
10028
A maximum of 10 individual invites can be sent at a time. Consider sending to everyone instead!
for API: sendAppInvitation
10029
Can not Support this type of file for virtual background, please have a check.
for API: setVirtualBackground
10030
Your device does not support setting virtual backgrounds.
for API: setVirtualBackground
10031
Virtual backgrounds setting is not enabled in your web settings.
for API: setVirtualBackground
10032
Can't set virtual background in current immersive scene.
for API: setVirtualBackground
10033
The API request has exceeded the client rate limit, please wait a moment.
for /zoomapp/v1/jssdk/check api
10034
The API cannot be executed as it is not listed in config()
for /zoomapp/v1/jssdk/check api
10035
The API request has exceeded the server rate limit, please wait a moment.
for /zoomapp/v1/jssdk/check api
10036
The current download url is not in the App's white domain list
for API: setVirtualBackground
10037
Failed to open/close an app
for API: openApp (only valid for launch app)
10038
Failed to post message to connect app.
for API: postMessage
10039
Failed to connect with the app in main client.
for API: connect
10040
Local recording is in progress
for API: cloudRecording
10041
Failed to do this action because app instances aren’t connected.
for API:postMessage, endSyncData
10042
Not allowed to show notification for do-not-disturb-mode.
for API: showNotification
10043
Current webview url is not a valid url.
10044
Failed to decode the virtual image data.
for API: setVirtualBackground, setVirtualForeground
10045
No smart virtual backgrounds package, you need to download it.
for API: setVirtualBackground
10046
"The Screenshot file is over max size."
for API: screenShot (only for lobby app)
10047
"No Permission for this API. [code: xxx, reason: xxxx]"
when API is not permitted for use
10048
Failed to allow participant to record
for API: allowParticipantToRecord
10049
You haven't access the participant information.
for API: sendAppInvitation
10050
The participant already has permission to do local recording.
for API: allowParticipantToRecord
10051
Invalid user or can’t perform action on this user.
for API: allowParticipantToRecord
10052
The participant doesn’t have the permission to do local recording. There’s no need to revoke.
for API: allowParticipantToRecord
10053
This API can only be used after meeting ends.
for API: endSyncData
10054
This API can only be used in the main client.
for API: launchAppInMeeting
10055
Local record feature is disabled, please check your web settings.
for API: allowParticipantToRecord
10056
Can't set virtual background because the video is merged by the share resource.
for API: setVirtualBackground
10057
Can't remove virtual background because your admin requires users to always use virtual background.
for API: setVirtualBackground
10058
Launch app in meeting failed.
for API: launchAppInMeeting
10059
The client is sharing screen or other apps.
for API: shareApp
10060
This action has been canceled by the user. (when user choose cancel on consent dialog)
for APIs that pop up consent dialog
10061
Only the host can perform this action.
for API: allowParticipantToRecord
10062
The app needs to call render Js-api first.
for API:Layer api
10063
The app already render.
for API:Layer api
10064
This action has been flushed by the subsequent action when downloading smart virtual background package.
for API: setVirtualBackground
10065
No Breakout Room exist.
for BO api
10066
JS-APIs about bo is disable.
for BO api
10067
Have no privilege to handle JS-APIs.
for BO api
10068
Failed to set or remove the image.
for API: setVirtualForeground
10069
Zoom Virtual Foreground APIs are unavailable
for API:Layer api
10070
Zoom LAYERS APIs V1 are unavailable
for API:Layer api
10071
Fail to get paring status
for API: getPairingStatus
10072
Fail to join zoom room
for API: joinZoomRoom
10073
Fail to toggle my audio
for API: getUserMediaAudio
10074
Fail to toggle my video
for API: setUserMediaVideo
10075
The participant ID is error, please get the newest participant ID.
for API: assignParticipantToBreakoutRoom
10076
Fail to detect camera
for API: setUserMediaVideo
10077
Fail to choose audio conference options
for API: getUserMediaAudio
10078
Participant is not in Breakout Room.
for API: assignParticipantToBreakoutRoom
10079
Video is already open
for API: setUserMediaVideo
10080
Video is already close
for API: setUserMediaVideo
10081
Audio is already unmute
for API: getUserMediaAudio
10082
Audio is already mute
for API: getUserMediaAudio
10083
Joining or leaving breakout room, can not call breakout room api
for API:bo api
10084
The app is in collaborate mode.
for API:collaborate
10085
The app isn't in collaborate mode.
for API:collaborate
10086
you are already in collaborate mode.
for API:collaborate
10087
you aren‘t in collaborate mode.
for API:collaborate
10088
You can only end collaboration.
for API:collaborate
10089
This app cannot support collaborate mode.
for API:collaborate
10090
Collaboration isn't supported in webinar and breakout meeting.
for API:collaborate
10091
Can not edit the Breakout Room.
for API: bo
10092
Breakout Rooms are not open.
for API: bo
10093
The id of the Breakout room is incorrect.
for API: bo
10094
The id of the user is incorrect.
for API: bo
10095
The count is over the max count.
for API: bo
10096
The assignment type is incorrect.
for API: bo
10097
Create Breakout Room failed.
for API: bo
10098
Update Breakout Room failed.
for API: bo
10099
Config Breakout Room failed.
for API: bo
10100
Start Breakout Rooms failed.
for API: bo
10101
End Breakout Rooms failed.
for API: bo
10102
Delete Breakout Room failed.
for API: bo
10103
Assign user to Breakout Room failed.
for API: bo
10104
Change Breakout Room failed.
for API: bo
10105
Fail to mute or unmute all participants.
for API: toggleParticipantMediaAudio
10106
Fail to mute or unmute specific participants.
for API: toggleParticipantMediaAudio
10107
A maximum of 10 participants can be muted or unmuted at a time. Consider mute/unmute all instead!
for API: toggleParticipantMediaAudio
10108
Self participant is not allowed to include. Consider setAudioState instead!
for API: toggleParticipantMediaAudio
10109
This participant didn't join audio.
for API: toggleParticipantMediaAudio
10110
Speaker view is not available during screen sharing. Use standardView, sidebysideSpeakerView, or sidebysideGalleryView instead.
for API: setMeetingView
10111
Gallery view is not available during screen sharing. Use standardView, sidebysideSpeakerView, or sidebysideGalleryView instead.
for API: setMeetingView
10112
Standard view is only available during screen sharing.
for API: setMeetingView
10113
Gallery view is not available during screen sharing. Use speakerView or galleryView instead when not screen sharing.
for API: setMeetingView
10114
Gallery view is not available during screen sharing. Use speakerView or galleryView instead when not screen sharing
for API: setMeetingView
10115
This view is currently unsupported.
for API: setMeetingView
10116
This running context is currently unsupported.
for API: setMeetingView
10117
Already in this view
for API: setMeetingView
10118
Failed to get app context
for API: getAppContext
10119
A maximum of 10 participants' speakers can be locally turned on/off at a time. Consider it for all participants instead!
for API: setIncomingParticipantAudioStatus
10120
Failed to set incoming speaker audio for participants.
for API: setIncomingParticipantAudioStatus
10121
Breakout Rooms are already open.
for API: OpenBreakoutRooms
10122
Bo count and the name size do not match.
for API: createBreakoutRoom
10123
User not permitted to pin multiple participants
for API: addParticipantPins
10124
Multi-pinning is not allowed on second screen
for API: addParticipantPins
10125
Unable to show usernames on videos
for API: showUsernames
10126
Already in HD video state
for API: setHDVideo
10127
Can not process the request. The feedback feature is disabled.
for API: setFeedbackReaction
10128
Can not process the request. The feedback is not supported in a webinar.
for API: setFeedbackReaction
10129
Computer audio share is disabled in this meeting.
for API: shareComputerAudio
10130
Computer audio share did not start in this meeting.
for API: shareComputerAudio
10131
Failed to share computer audio.
for API: shareComputerAudio
10132
Computer audio share is already started.
for API: shareComputerAudio
10133
Unable to remove webinar attendees.
for API: removeWebinarAttendees
10134
Unable to allow attendee(s) to speak.
for API: allowAttendeesToSpeak
10135
Unable to disallow attendee(s) to speak.
for API: disallowAttendeesToSpeak
10136
API can only be called when the Zoom app is running in a webinar.
for Webinar-only APIs
10137
API call succeeded, the user must choose to stop ongoing share to begin share.
for shareApp and shareComputerAudio
10138
API fail, not supported in immersive
for takeMyPhoto, takeParticipantPhoto
10139
Invalid meeting page number.
for API: setGalleryPage
10141
Meeting View must be in gallery view.
for API: setGalleryPage, getGalleryPage
10142
User count is oversize.
for API: takeParticipantPhoto
10143
Failed to prompt share screen.
for API: promptShareScreen
10150
Meeting not ready, can’t call this api.
for API:setVirtualBackground
10151
Zoom App is disabled in Meeting.
for API:setVirtualBackground
10153
Cannot process the request. The meeting reactions feature is disabled.
for API: setEmojiReaction, getEmojiConfiguration
10154
Cannot process the request. The webinar reactions feature is disabled.
for API: setEmojiReaction, getEmojiConfiguration
10155
Cannot process the request - invalid reaction.
for API: setEmojiReaction
10156
Emoji, unicode, or name fields are not matching. Please use only one of these fields or make sure they are matched.
for API: setEmojiReaction
10163
Can’t invite participants
for API: showMeetingInvitationDialog
10186
Only host and co-host can share screen to breakout rooms
for API:promptShareScreen
10187
Breakout rooms are not open
for API:promptShareScreen
10189
There is no ongoing screen share by this user.
for API: stopShareScreen
10190
Collaboration in progress.
for API: stopShareScreen
10191
Broadcast voice to breakout rooms failed
for API: Broadcast Voice to BO Rooms
10192
Stop broadcast voice to breakout rooms failed
for API: Broadcast Voice to BO Rooms
10193
muted, can’t broadcast voice to breakout rooms
for API: Broadcast Voice to BO Rooms
10194
broadcasting voice stopped
for API: Broadcast Voice to BO Rooms
10195
No video filter exists.
for API: deleteVideoFilter
10196
Failed to set or remove video filter.
for API: setVideoFilter and deleteVideoFilter
10197
No video filter package, you need to download it.
for API: setVideoFilter
10198
Video filter feature is disabled.
for API: setVideoFilter and deleteVideoFilter
10199
Video filter saved to Settings, but could not be applied.
for API: setVideoFilter
10200
Can’t operate in Breakout Rooms.
for API: Broadcast Voice to BO Rooms
10201
Broadcast disabled by settting.
for API: Broadcast Voice to BO Rooms
10202
Only host can enable followHostsVideoOrder
for API: setMeetingView
10203
Video order is available only in gallery view for
API: getVideoOrderList
10207
User leave meeting Failed.
for API: leaveMeeting, joinMeeting
10208
User join meeting Failed.
for API: joinMeeting
10209
Specified newHost participantUUID ignored because it is not applicable when the user is not in a meeting or a host.
for API: leaveMeeting, joinMeeting
10210
JoinUrl is invalid.
for API: joinMeeting
10211
Spotlight feature is not available in this room
for API: addParticipantSpotlight
10212
Spotlighted user doesn’t have video
for API: addParticipantSpotlight
10213
Participants are not allowed to enable video by meeting security settings
for API: toggleParticipantMediaVideo
10214
Webinar attendee cannot enable video
for API: toggleParticipantMediaVideo
10215
Fail to turn off video for participants
for API: toggleParticipantMediaVideo
10216
Fail to turn on video for participants
for API: toggleParticipantMediaVideo
10217
A maximum of 10 participants' video can be started or stopped at a time
for API: toggleParticipantMediaVideo
10218
Method doesn’t support current user as a parameter
for API: toggleParticipantMediaVideo
10219
Cannot detect participant’s camera
for API: toggleParticipantMediaVideo
10230
Too many users spotlighted (maximum: 9)
for API: addParticipantSpotlight
10231
Spotlight feature is not available when number of panelists is less than 3
for API: addParticipantSpotlight
10232
Webinar attendees cannot be spotlighted
for API: addParticipantSpotlight
10137
API call succeeded, the user must choose to stop ongoing share to begin share.
for API: promptShareScreen
10138
API fail, not supported in immersive
for API: takeMyPhoto, takeParticipantPhoto
10139
Invalid meeting page number. view.
for API: setGalleryPage
10141
Meeting View must be in gallery view.
for API: setGalleryPage, getGalleryPage
10142
User count is oversize.
for API: takeParticipantPhoto
10189
There is no ongoing screen share by this user
for API: stopShareScreen
10190
Collaboration in progress
for API: stopShareScreen
If the JavaScript API calls back to the Zoom App with an error, that error will be rejected by the promise. The SDK wraps the error in a custom class, ZoomApiError, which includes a message property and a code property from the above table.
Status codes
If the JavaScript API calls back to the Zoom App with an error, that error will be rejected by the promise. The SDK wraps the error in a custom class,
ZoomApiError
, which includes amessage
property and acode
property from the above table.